shotogel Privacy Policy: How We Handle Your Account Data
When you open an account with shotogel, we collect certain information to keep your access secure and your transactions running through DANA, OVO, and GoPay without unnecessary friction. This page tells you exactly what we collect, why we hold it, and what you can ask us to do with it — availability of all services depends on local law and eligible regions in Indonesia.
Account data protected at rest
DANA, OVO, GoPay transaction records
Your right to review and correct
Indonesia-region policy scope
POLICY SCOPE AND BASIS
What This Privacy Policy Covers at shotogel
This policy applies to all personal data that shotogel processes when you create and use an account, make a deposit or withdrawal through DANA, OVO, or GoPay, contact support, or browse any page under the shotogel domain. We collect data in three broad categories: identity data you supply when registering (name, contact details, account credentials), transaction data generated when you move funds through your e-wallet or bank transfer, and device and session data captured automatically as you navigate the lobby from your phone or browser. We hold this data to fulfil our service contract with you, to meet obligations imposed by applicable law in jurisdictions where we operate, and to keep the account environment secure against unauthorised access. We do not sell your personal data to third parties for their own marketing purposes. When a third-party payment processor such as DANA or GoPay handles a transaction, they process data under their own privacy terms — we share only what is technically required to complete the transfer. Data collected through cookies or analytics tools is used to improve navigation and load speed, not to build advertising profiles. The current state of any stored preference or consent record is shown in your account dashboard after login.
DANA transaction context
OVO wallet record
GoPay deposit reference
Account credential storage
Session and device log
INSIDE VS OUTSIDE SCOPE
Where This Policy Applies and Where It Does Not
Not every piece of data touched by your shotogel session falls under this single policy document. Understanding the boundary helps you know where to direct a question about a specific record type and which third-party terms to read alongside ours. The four areas below map the line clearly.
Account Access and Login
All data created when you register, log in, or recover access — including email address, password hash, and device session tokens — falls fully within this policy. You can request a record review or correction through the support path described on this page.
Wallet Transactions via DANA, OVO, GoPay
When you initiate a deposit or withdrawal, shotogel passes the minimum required data to the payment processor. The processor's own privacy terms govern how they handle that data. Our policy covers the transaction record we hold on our side; it does not extend into the processor's systems.
Site Content and Game Lobby
Your browsing behaviour within the shotogel domain — pages visited, lobby sections opened, game sessions started — is logged as session data under this policy. This data is used for navigation improvement and account security, not for sale or advertising purposes.
Third-Party Links and External Services
Any link that takes you away from shotogel to an external site falls outside this policy. We have no control over how those destinations handle your data. Check their own privacy statements before entering personal details on an external page.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
Your account data is not locked away — there are real steps you can take right now to review, correct, or question how your information is handled. Reviewing your account record starts in the dashboard visible after login; the profile section shows the identity details we currently hold. If any detail is incorrect — a misspelled name, an outdated phone number, a stale email address — you can submit a correction request directly through the support channel and we will update it once we have confirmed your identity. Asking a broader question about what data we hold, or requesting that a specific record be removed where permitted by applicable law, goes through the same support path. We will respond to data requests within the timeframe required by the law applicable to your eligible region. Where local law does not require a specific timeframe, we aim to acknowledge requests promptly and resolve them as efficiently as the verification process allows.
Review Your Records
Open your account dashboard after login to see the identity and contact details we currently hold for your account. The profile section shows each field as it stands in our system.
Correct Account Details
If any stored detail is wrong, contact support with the corrected information and your account reference. We verify identity first, then update the record on our side.
Raise a Data Question
For any question about what we hold, why we hold it, or how long we keep it, send your query through the support contact path. We will respond as required by the law applicable to your region.
Request Data Removal
Where local law in your eligible region permits a removal request, contact us with your account details and the specific data you want removed. We will confirm what is actionable under applicable law.
REACH OUR DATA TEAM
Contact Paths for Privacy Questions at shotogel
If your question is specifically about how shotogel handles your personal data — what we store, how long we keep it, or how to action a correction — use the channels below. For general account help or wallet issues with DANA, OVO, or GoPay, the same support team can direct you to the right queue. Availability of support depends on the service hours shown in your account dashboard.
Live Chat Support
Open the chat icon from any page on shotogel. State that your question is a privacy or data request so the agent can route it correctly. Available during the hours shown in your account dashboard.
Email Data Request
Send a written request to the support email address listed in your account settings. Include your registered email and a clear description of the data action you are requesting. Written requests create a record for follow-up.
Account Dashboard Path
Log in and go to your profile settings. The current state of your stored data preferences and consent records is shown there. For changes that go beyond self-service edits, use chat or email to submit a formal request.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, and Account Security at shotogel
Security and data integrity are not abstract commitments — they shape the specific choices we make in how the account system is built and how long we keep records. Your password is never stored as plain text; credentials are hashed and the hash is what our system checks at login. Session tokens expire after a period of inactivity, reducing the risk of unauthorised access from a shared device. Cookies placed by shotogel serve navigation and session continuity; you can review cookie preferences through your browser settings at any time. Transaction records tied to DANA, OVO, or GoPay deposits are retained for the period required by applicable financial record-keeping obligations in your region. When that period ends, records are removed from active storage unless an ongoing legal or account dispute requires retention. The contact path for requesting changes to any of this is described in the support section above.
Credential Security
Account passwords are stored as one-way hashes. We never hold your password in readable form, and our login system checks only the hashed value. If you suspect access has been compromised, use the password reset path in your account login screen immediately.
Cookie and Session Control
Cookies on shotogel manage your session state and remember login continuity between visits on the same device. They are not used to build advertising profiles. You can adjust cookie permissions through your browser settings; some session features require cookies to function.
Transaction Record Retention
Records of DANA, OVO, and GoPay transactions are kept for the duration required by financial regulations applicable to your eligible region. After that period, records are removed from active systems unless a legal hold applies. The current retention period is described in the policy detail section.
Requesting Policy Changes
If this privacy policy is updated, the revised version will be published at shotogel/privacy-policy/ with the date of the change noted at the top. Continued use of your account after a posted update constitutes acknowledgement of the revised terms.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About the shotogel Privacy Policy
The questions below come from real account holders asking about their data, their rights, and how to take action. If your question is not answered here, use the live chat or email path described in the support section.
What personal data does shotogel collect when I register?
When you create an account, we collect your name, email address, contact number, and the credentials you choose. If you link a wallet like DANA, OVO, or GoPay, we also record the reference details needed to process your transactions. We do not collect more than what is required to run your account.
Does shotogel share my data with third parties?
We share data only with payment processors such as DANA, OVO, or GoPay when a transaction requires it, and with service providers who operate parts of the platform under our instruction. We do not sell your data to advertisers or unrelated third parties. Each processor handles transferred data under their own privacy terms.
How can I see the data shotogel holds about my account?
Log in and open your account dashboard. The profile section shows the identity and contact details currently on record. For a broader view of all stored data, submit a formal data access request through the live chat or support email path. We will respond as required by applicable law in your region.
Can I ask shotogel to delete my account data?
Where local law in your eligible region permits a deletion request, we can action it after verifying your identity and confirming that no legal retention obligation applies — for example, financial records may need to be kept for a regulated period. Contact support with your request and we will explain what is actionable in your case.
How does shotogel protect my account from unauthorised access?
Passwords are stored as hashed values, never as readable text. Session tokens expire after inactivity so an unattended device cannot be exploited indefinitely. If you notice anything suspicious on your account, use the password reset path on the login screen straight away and contact support to flag the issue.
What happens to my data if I stop using my shotogel account?
If your account becomes inactive, we retain data for the period required by applicable financial and legal obligations in your eligible region. Once that retention period ends and there are no outstanding disputes or legal holds, records are removed from active storage. You can request a data summary at any point through the support channel.
Slots / Live